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How do I make a Claim on my Excess Insurance?
If you need to make a claim on your excess insurance but you are unsure how to, read our guide explaining the ins and outs of excess insurance claims below.
Follow the instructions detailed in your car hire insurance policy. Normally you will pay the car hire company and when you return to the UK submit a claim to your excess insurer. If you do have concerns or difficulties do not hesitate to call your insurer - they will be happy to assist.
The claims process is pretty straightforward. Some companies have an online claims process, others ask that you call them to start the process.
Do remember to collect the necessary paperwork to support your claim - further details are contained in our article How are Claims handled?
Remember insurers on the MoneyMaxim car hire insurance service do not levy any excess, so your claim will be for the full costs of the claim, rather than you having to stand the first portion of the claim.
Please refer to our section on CDW / SLI policy claims for claims under those policies.
This content was last reviewed on 26/03/2024
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Your Driver related Questions Answered
- What are the age limits on Car Hire Insurance policies? Are policies available for those over 85?
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Car Hire Companies - Your Insurance Questions Answered
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Daily and Annual Policy related Questions Answered
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Excess Insurance Questions Answered
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Vehicle related Questions Answered
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Purchase related Questions Answered
- Can I buy car hire excess insurance when I am not in the UK?
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Excess Insurance Questions Specific to Countries
- Which car hire excess insurance policy is best for car rental in Canada?
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Combined Worldwide CDW, SLI & Excess Policy Questions Answered
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Questions on CDW & SLI Policies for the USA and Canada Answered
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Geographical related Questions Answered
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