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Brits vote for Jaguar as the premium driving experience

Written by Susan Care

Posted on June 6, 2012

New research suggests that UK consumers feel that Jaguars are the most satisfying cars to own. Whilst many can’t afford a luxury vehicle, car hire is another option.

Anyone looking for that ultimate driving experience might wish to consider hiring out a Jaguar. The British car topped the list as the most satisfying car to own in the annual J.D. Power/What Car? customer satisfaction survey.

In knocking Lexus off the top spot (a title it has held for the last 11 years), Jaguar has been hailed as the most well-rounded vehicle for owner happiness.

The study, which measures the customer satisfaction of a vehicle and the dealer service, features four key measures: vehicle appeal, dealer services, ownership costs and vehicle quality/reliability.

Lexus has now moved into joint second place with Skoda, Honda took fourth place. The study, consisting of almost 18,000 online interviews with UK car owners found that Mercedes-Benz is fifth and Toyota, Audi, Volvo, BMW, Nissan and Land Rover are also above the industry average of 77%.

The What Car? Editor-in-chief, Chas Hallett, said: “This is a great accolade for everyone at Jaguar. The study shows that customers are really satisfied with their Jaguars, a hugely important feat for any car maker.”

The research suggested that consumers are least satisfied with Chevrolet as a manufacturer, along with Vauxhall, Fiat, Mitsubishi, Citroen, Peugeot, Renault and a number of others.

It was found that the Jaguar XF is the best executive car, the KIA Sportage is the best compact SUV and the VW Scirocco is the best sports car.

The Toyta iQ was voted the best city car, Honda Jazz the best supermini and the Skoda Octavia took the best small family car title. Whether you’re looking for a small city drive or a luxury executive car, rental car insurance could be ideal.