If you have prebooked keep the car rental company informed – there will be a telephone number on your booking paperwork. Often at airports the cars are kept 'off-airport' as storage is more expensive near airport terminals, and therefore its important they know what is happening so they can make sure a vehicle is available when you want it. Many will also have defined when they consider the contract to have been terminated due to non arrival, but are pretty flexible as long as they are kept informed.
Even at airports car rental offices do close at night, and off airport some close for lunch too, so you may have to wait until the office has reopened to collect the car. If you have prebooked a car and your rental company are aware of your flight number they tend to remain open if your flight is delayed – in our experience for around an hour after your plane has landed. If more than one of you are travelling it can be worthwhile getting the care hirer to go ahead to collect the car whilst others remain in the baggage hall for luggage to arrive.
If you have a flexible booking you should be able to rearrange the car hire at fairly short notice, although if you have a 'fixed' booking you will probably forgo the cost of the period between the time you were expected to take the car, and when you actually did.
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If you have any queries do call a member of the moneymaxim car hire insurance team.
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