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(or 0118 321 8197)
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Privacy Policy

(October 2017)

MoneyMaxim's No Spamming Policy

We will only use your e-mail address to write to you in relation to the services we offer.

Please be assured, we WON'T EVER sell on, rent or lease your e-mail address to other organisations.

Please do be aware that if you use the services of our partners you will also become bound by their terms, conditions and privacy policies so do check those as you browse the site or do business through us.

  1. Who is the Data Controller

    1.1 MoneyMaxim and MoneyMaxim.co.uk are trading names of MoneyMaximiser limited, company number 6706021, registered at 5b-5c, Market House, Market Place, Wokingham, Berkshire, RG40 1AP. MoneyMaximiser limited is the registered data controller, registration number Z1638204, and in future in this policy may be referred to as we, us or our.

  2. Why is this important?

    2.1 Please read this carefully, as by using our telephone, store or website services or by requesting that we undertake searches, comparisons or other business on your behalf (our services), it is assumed you have read and accepted this Privacy Policy.

    2.2 Do not use our services if you do not accept this policy. If you have any queries please contact our Data Protection Manager at dpm@moneymaximiser.co.uk

  3. What data and information will we collect and why

    3.1 We may record your details and information when you give it to us when using our services in order we can provide you with quotations for services (such as insurance, gas supply etc.) and update you with information that might benefit you when appropriate. In providing these services we may store details of your transactions or details of your financial information. We will review your data from time to time to ensure we are not retaining it longer than is appropriate.

    3.2 We may also use your data to communicate with you, enable you to use our services, process transactions with third party suppliers and to help us adapt our services so they are appropriate to you.

  4. Passing on information to third parties

    4.1 The nature of our services mean that we have to share your information with third parties from whom we believe may be able to offer the services you have requested. We may also be required to share information with regulatory bodies such as the Financial Conduct Authority to assist in our compliance monitoring.

    4.2 If you decide to enter into a contractual arrangement with any third parties introduced either on our website, or in writing by us you will then become a customer of that company and also bound by that companies terms and conditions and privacy policy - please ensure you read any providers policies before entering into a contract. We cannot be held responsible for any use of your data by other companies after you have entered into such a contract.

    4.3 If required by law we may disclose your details and / or information.

  5. Communications Policies

    5.1 We would like to keep you informed regarding services and products we think would be of benefit to you, by telephone, letter, text messages, e-mail, digital television and other electronic means - in doing so we may pass your details to companies either within the MoneyMaximiser group, or with contracted partners who might deal with such communications on our behalf. You can remove your consent to us undertaking such action by writing to us providing your full name and address and if one has been issued user name, or by ticking the appropriate box on application forms, registration forms or other mediums.

    5.2 You can ask us at any time to stop passing your information to third parties, although please be aware that this may well prohibit us from providing some, or all, of our services to you.

    5.3 If we send newsletters or communications by e-mail on products and services we will include clear instructions allowing you to unsubscribe at any time.

    5.4 If you provide feedback on your experience of either our services, services provided by partners, or those provided by other companies we may publish this externally, including but not exclusively, on our website, on printed material and in Press Releases. Please either use a screen name, pseudonym or pen name or alternatively do not leave feedback if you do not agree to this. If in retrospect you wish any feedback to be removed we will action this immediately, although if this is on printed material this may not occur until the material is next reprinted.

    5.5 In order we can ensure we offer the best possible service we might share with our partners your information in order we can identify improvements we might make to the user experience

  6. Security

    6.1 We take the protection of your data very seriously - any personal details you send to us, or vice versa are encrypted to minimise the risk of interception and misuse. However no data transmission can be guaranteed as totally secure, and although we will do our utmost to protect your information any data you do send to us is done so at your own risk

  7. Cookies and Website tracking

    7.1 'Cookies' are small files placed on your computer by a web browser, and allow us to identify it is you who is visiting our website. Whenever you request a page from our server we are therefore able to tell it is you who is, and thus provide a more tailored service for you, for example, filling in details you have already provided us with. We may store a cookie for up to twelve months. It is possible that if you do not enable cookies on your computer that we will not be able to provide any or all the services we offer.

    7.2 We also may track customers paths through our site, so we can understand what pages draw customers, and which do not work as well. We sometimes use page location to interact through our 'chat' facility, and also use it to measure the effectiveness of our communications, advertising and partner performance.

    7.3 Third party vendors, including Google, show our advertisements on sites on the internet, and third party vendors, including Google, use cookies to serve advertisements based on a user's prior visits to our website. Users may opt out of Google's use of cookies or that of any other third party vendor by using the Network Advertising Initiative and the Internet Advertising Bureau opt out pages, or by clicking the icon in the corner of an advertisement which allows users to understand why the advertisement has been displayed and explains how to opt-out.

  8. Transferring your data abroad

    8.1 We may transfer information you give us abroad in the course of performing instructions you have given us. Your data will be maintained either within the EU or under the terms of EU Safe Harbor protection which ensures the adequacy of the data security measures provided by businesses outside the EU.

  9. Data Protection Act 1998 and your rights under it

    9.1 We will always let you have a copy of all the personal information we hold about you if you ask for it in writing to the address below.

    9.2 We may charge a fee for this information.

  10. Summary

    10.1 We will look after your information carefully, as we understand that without you trusting it to us we cannot do what we do best - providing you with information which allows you to manage your personal financial situation and control your household bills.

    10.2 We will ensure that you have clear instructions as to how to stop us contacting you or providing information to you. If you do wish to contact us in respect of any area of our privacy policy please e-mail us at dpm@moneymaximiser.co.uk or write to us at MoneyMaximiser limited, 5b-5c, Market House, Market Place, Wokingham, Berkshire, RG40 1AP or phone us on 0800 520 0699.