How good are these companies at settling claims?

We explain why we are confident about the way companies on our comparison service handle claims.

The MoneyMaxim car hire comparison service measures negative feedback received regarding any aspect of the service offered by the car hire insurance companies on our panel. To date we have had just one comment from a customer regarding delays in processing a claim which, once we had passed to the company concerned, was dealt with within 24 hours. This represents an exceptionally small proportion of all the quotations processed using our service and suggests that the comments made by all the companies on the MoneyMaxim car hire insurance service that claims are handled well is accurate. We would welcome any further feedback from customers - either positive or negative.

Do let us know if you have any stories to share - drop us a line and we will publish them in our company reviews.

Compare car hire insurance prices with MoneyMaxim

If you have any queries do call a member of the MoneyMaxim car hire insurance team.

This content was last reviewed on 17/10/2018

Image courtesy of: Jonathan Billinger

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General Car Hire Insurance Questions Answered

• Do I need Car Hire Excess Insurance when I rent a car?
• How does your car hire excess insurance work?
• Can I just buy an insurance policy, or do I need specific dates to be able to buy my insurance?
• What Does All Inclusive Car Hire Insurance Cover?
• Does my car rental agreement already include insurance?
• Why are there restrictions on UK usage?
• Can a hire company refuse to accept a car hire excess policy?
• Are other people travelling with me covered?
• Is damage to windows and tyres covered?
• Can I purchase your Excess Policies if I am not a resident of the UK?
• Will car hire insurance cover me if I pick the car up at one location and return it to another?
• Will car rental firms preauthorise on my credit card when I have car hire excess insurance?
• Are there credit cards which offer Collision Damage Waiver (CDW) or Excess Insurance?
• Which insurance do I need for my car hire?
• What cars are covered by car hire insurance?
• What do you mean by annual policy? Can I use it throughout the year?
• What is covered by the Theft insurance included in the car rental price?
• What is Personal Accident Insurance (PAI) and do I need it?
• What is Personal Effects Cover (PEC) and do I need it?
• Do I need car hire cancellation insurance?
• How good are these companies at settling claims?
• Does it cost more for additional drivers?
• Does it matter what time of day I collect or return my hire car?
• What if I have a problem printing or downloading the car hire insurance document?
• Do you cover vehicles such as Camper Vans, Caravans and Motor Bikes?
• What does breakdown cover on car hire excess insurance include and how does it work
• No Excess Car Hire - What does this include?
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• My car hire is for 31 days. Should I take a daily 31 day car hire excess insurance policy or an annual policy?
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• What if I need a policy to cover two groups?
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• Can I cover two or more lead drivers on one policy?
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Excess Insurance Questions Answered

• Do I have to have Excess Cover?
• What Cover is Provided by Car Hire Excess Cancellation Insurance?
• What are the restrictions on the Annual Excess Policies?
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• In which countries is Excess/Super CDW not charged?
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• What is Covered by Baggage and Personal Accident Cover?
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• Does Car Hire Insurance cost more for additional drivers?
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• How do I know what the excess limit is for my hire car?
• Does Car Hire Excess mean I wouldn't have to pay for anything?
• Do I still have to provide my credit card for the excess on my hire car when purchasing a policy from you?
• Will a car hire accident claim affect my car no claims bonus?
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Questions on CDW & SLI Policies for the USA and Canada Answered

• What are the features of a Combined CDW, SLI and Excess policy?
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Combined Worldwide CDW, SLI & Excess Policy Questions Answered

• What are the requirements for car rental insurance in the USA and Canada?
• What are the features of the CDW/LDW & SLI Policy?
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• How are SLI/CDW Claims handled?
• What cover is provided by the Combined Worldwide CDW, SLI & Excess Policy?
• If I purchase a Collision Damage Waiver and Supplementary Liability Insurance Policy, am I fully covered for car rental insurance in the USA and Canada?
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Car Hire Companies - Your Insurance Questions Answered

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Your Driver related Questions Answered

• Young Drivers (under 25 years old)?
• Am I too old to hire a car?
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Car Rental Keys Questions Answered

• What is Lock Out Cover? Do I need it?
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