What if I have a problem printing or downloading the car hire insurance document?

Find out how to get your car hire excess insurance documents if you aren't able to locate them.

The best people to help you will be the car hire excess insurance company that you have purchased your policy from. We advise contacting the insurance company you have brought the policy from, they will be delighted to help you and ensure you get the policy documentation you need.

We do display access to policy documents via our comparison service when you run a quote so you can check the small print before you purchase.

Compare car hire insurance prices with MoneyMaxim

If you have any queries do call a member of the MoneyMaxim car hire insurance team.

This content was last reviewed on 20/10/2021

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General Car Hire Insurance Questions Answered

• Do I need Car Hire Excess Insurance when I rent a car?
• How does your car hire excess insurance work?
• What Does All Inclusive Car Hire Insurance Cover?
• Does my car rental agreement already include insurance?
• Can a hire company refuse to accept a car hire excess policy?
• Are other people travelling with me covered?
• Is damage to windows and tyres covered?
• Will car hire insurance cover me if I pick the car up at one location and return it to another?
• Will car rental firms preauthorise on my credit card when I have car hire excess insurance?
• Are there credit cards which offer Collision Damage Waiver (CDW) or Excess Insurance?
• Which insurance do I need for my car hire?
• What is covered by the Theft insurance included in the car rental price?
• What is Personal Accident Insurance (PAI) and do I need it?
• What is Personal Effects Cover (PEC) and do I need it?
• Do I need car hire cancellation insurance?
• Does it matter what time of day I collect or return my hire car?
• What if I have a problem printing or downloading the car hire insurance document?
• What does towing cover on car hire excess insurance include and how does it work
• No Excess Car Hire - What does this include?
• What do zero excess car hire insurance policies offer?
• What if I am unable to open my MoneyMaxim email with my car hire or car hire excess insurance quotes on?
• What if I need a policy to cover two groups?
• Does deductibles mean the same as excess?
• Can I use car hire excess insurance to cover peer-to-peer hires?
• Do I have to pay an excess if I buy a car hire excess insurance?
• Can I get car hire excess insurance to cover business use?
• Can travel insurance also provide car hire excess insurance?
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• Can I use motorhome hire excess insurance to cover peer-to-peer hires?

Purchase related Questions Answered

• Can I just buy an insurance policy, or do I need specific dates to be able to buy my insurance?
• Can I purchase your Excess Policies if I am not a resident of the UK?
• Can I buy car hire excess insurance when I am not in the UK?
• Is the price displayed a daily or total cost?
• When is the best time to get Excess Insurance?
• How far in advance can I buy car hire excess insurance?

Geographical related Questions Answered

• Why are there restrictions on UK usage?
• In which countries is Excess/Super CDW charged?
• In which countries is Excess/Super CDW not charged?
• Do Worldwide Excess Insurance Policies cover you everywhere in the world?

Vehicle related Questions Answered

• What cars are covered by car hire insurance?
• Do you cover vehicles such as Camper Vans, Caravans and Motor Bikes?
• Can I get excess insurance for a pickup truck?
• What kinds of vehicles can you be covered for by an excess insurance policy?

Daily and Annual Policy related Questions Answered

• What do you mean by annual policy? Can I use it throughout the year?
• What are the restrictions on the Annual Excess Policies?
• My car hire is for 31 days. Should I take a daily 31 day car hire excess insurance policy or an annual policy?
• Should I buy an annual Car Hire Excess Insurance policy or single trip policy for my upcoming hire car?
• What does Daily Car Hire Excess Insurance mean?
• What is an Annual Car Hire Excess Insurance Policy?
• What are the advantages of buying annual car hire excess insurance?

Claims related Questions Answered

• How good are these companies at settling claims?
• How do I make a Claim on my Excess Insurance?
• How are Excess Insurance Claims handled?
• How are worldwide policy claims handled?
• How are SLI/CDW Claims handled?
• Does Excess Insurance cover Bodywork Claims?
• Will a car hire accident claim affect my car no claims bonus?
• Make Sure Your Car Hire Insurance Claim is Valid

Excess Insurance Questions Answered

• Do I have to have Excess Cover?
• What Cover is Provided by Car Hire Excess Cancellation Insurance?
• What is Excess Waiver Insurance?
• What is an Excess on a Car Hire and what are my responsibilities for it?
• What is Covered by Baggage and Personal Accident Cover?
• What Cover does Car Hire Insurance provide for Carjacking and Road Rage?
• What Cover does Car Hire Insurance provide for Curtailment or Restitution?
• What Countries are designated European for Excess Insurance?
• Excess Insurance covers the under-body, roof and tyres but does it cover me if I have an accident?
• How do I know what the excess limit is for my hire car?
• Does Car Hire Excess mean I wouldn't have to pay for anything?
• Do I still have to provide my credit card for the excess on my hire car when purchasing a policy from you?
• How large does my excess insurance limit need to be?

Combined Worldwide CDW, SLI & Excess Policy Questions Answered

• What are the features of a Combined CDW, SLI and Excess policy?
• What are the features of the CDW/LDW & SLI Policy?
• Is independent car hire insurance suitable for fly-drive holidays?
• What cover is provided by the Combined Worldwide CDW, SLI & Excess Policy?
• Is Collision Damage Waiver (CDW) the same as Loss Damage Waiver (LDW)?
• What Insurance Cover is Provided with an SLI Policy?
• What does the term Collision Damage Waiver mean?
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• Theft Protection - Car Hire definitions
• Can I buy independant car-hire insurance for my fly drive holiday?

Questions on CDW & SLI Policies for the USA and Canada Answered

• What are the requirements for car rental insurance in the USA and Canada?
• What are the restrictions on the CDW/LDW & SLI Policy for the USA and Canada?
• If I purchase a Collision Damage Waiver and Supplementary Liability Insurance Policy, am I fully covered for car rental insurance in the USA and Canada?

Car Hire Companies - Your Insurance Questions Answered

• What insurance policies are offered by Auto Europe?
• What insurance policies are offered by No Excess Zest Car Rental?
• What is Avis Insurance Cover like? Do they have CDW, Liability and Excess Waiver Cover?
• What insurance policies are offered by Budget?
• What insurance policies are offered by Car Hire Brokers? And are they a good deal?
• My hire company offers Super CDW or Excess cover? What is this?
• What insurance policies are offered by Dollar?
• What insurance policies are offered by Economy Car Rentals?
• What insurance policies are offered by Enterprise?
• What insurance policies are offered by Hertz?
• National Car Hire - are their Super Cover collision damage waiver excess policies a good deal?
• What insurance policies are offered by Sixt?
• Super CDW, Deductibles and Non Waiver - What do they mean?
• What insurance policies are offered by Thrifty?
• What insurance policies do Alamo offer?
• Super CDW, Deductible or Non Waiver - Terms Explained
• Does Sixt include CDW in its car hire packages?

Your Driver related Questions Answered

• Are other people travelling with me in my hire car covered?
• What are the age limits on Car Hire Insurance policies? Are policies available for those over 85?
• Do I need to buy a second excess insurance policy for an additional driver?
• Can I cover two or more lead drivers on one policy?
• Can I buy car hire excess insurance if I am under 21 years old?

Car Rental Keys Questions Answered

• What is Lock Out Cover? Do I need it?
• Key Replacement Insurance - What is it and and do I need it?

• What is European Car Hire Excess Insurance?

Excess Insurance Questions Specific to Countries

• Which car hire excess insurance policy is best for UK car rental?
• Which car hire excess insurance policy is best for car rental in France?
• Which car hire excess insurance policy is best for car rental in Spain?
• Which car hire excess insurance policy is best for car rental in Iceland?
• Which car hire excess insurance policy is best for car rental in Portugal?
• Which car hire excess insurance policy is best for car rental in Italy?
• Which car hire excess insurance policy is best for car rental in Ireland?
• Which car hire excess insurance policy is best for car rental in Canada?