Monday to Friday | 10am - 4:00pm |
Saturday, Sunday & Bank Hols | Closed |
Andrew leads our Operational Team and is our expert when it comes to all the ins and outs of car hire excess insurance.
Major high street bank Santander may be fined by the FSA for giving bad financial advice when the FSA ran a mystery shopping review of the banks.
The FSA ran the mystery shopping exercise between March and September 2012 to assess the quality of advice given to customers looking to invest a lump sum. They assessed 231 mystery shops across six major firms in the retail banking sector.
While the FSA were happy with the advice given to around three quarters of the customers, they felt the advice was unsuitable for 11% of mystery shops and the adviser didn't gather enough information to be sure their advice was suitable in a further 15%.
The FSA said the levels of poor advice varied significantly between the six firms and were particularly concerned with the high level of poor advice they found in some. The FSA said it had referred one of the six banks to it's enforcement division.
Although Santander will not confirm that it is the bank being investigated, in December 2012 they suspended their investment advice force as they were not ready for tougher new RDR (retail distribution review) rules. We understand that Santanders 800 investment advisers have now been told that their jobs are at risk as the bank conducts a strategic review.
If you haven't used up this years ISA allowance, time is running out, so take advantage of our Cash ISA Best Buy Tables.
- Get your skates on if you are looking to get away this Summer and want to hire a car
- Short term and Annual Car insurance options helps House Swappers arrange their exchange
- Confusion as Car Hire Firms amend Cancellation Policies
- What is the cheapest way to insure a learner driver on my car?
- UK Car Hire is Available for those Wishing to Avoid Public Transport
- Car Hire Excess Insurance Can Cover Courtesy Cars Too!
- How can I add a second driver to my car hire excess insurance?
- Car hire destinations for a cracking Easter!
- Way to keep your fuel bills down, both now and into the future