Marks and Spencer have had mixed reviews during their time as an energy supplier. Their focus has been on the environment and the use of renewable power.
They sold their packages in line with their commitment to the environment, with extra discounts available for those who cut their usage, and a higher than most proportion of their fuel being generated by renewables, but they have also been caught up in a major mis-selling scandal.
In August 2013 it was reported in the National Papers that the company had used underhand tactics and misleading figures to encourage people to switch to them, in particular older female visitors to their stores.
Typical of the the stories was the article in the Daily Mail entitled Marks and Spencer mis-sold energy deals: Stores ban sales team after claims that customers were duped.
Almost immediately the company relaunched new tariffs that were amongst the most competitive in the market and continue to be so. They are now partnered with Octopus Energy who are British renewable energy experts.
This content was last reviewed on 18/10/2021