Scottish and Southern Energy Group, one of the biggest 50 companies in the UK. Compare their prices hereVisit Scottish and Southern Energy
Customer Satisfaction Measures
Scottish and Southern Energy was formed with the merger of Southern Electric, SWALEC and Scottish Hydro-Electric and at a later date Atlantic Electric and Gas. They have over nine million customers making them one of the largest energy groups in the country.
They are a nationally spread company with their Head Office in Perth, but with offices nationwide as well.
They both supply raw energy and generate it through a number of power stations throughout the country before distributing it across the UK.
They lead the market in generating renewable energy, as they operate and own half the UK's generating stations of such power, including the countries largest wind farm.
The company own 50% of Scotia Gas Networks (SGN) who operate two of the largest eight regional gas distribution networks in the UK.
Scottish and Southern Energy own Neos a company providing network solutions to large companies, corporations and ISPs.
Scottish and Southern Energy National Networks is a B2B supplier of electricity, gas, water and telecommunications networks for businesses.
The company also have major businesses in mechanical and electrical contracting, a retail online shop selling both white and brown goods, the largest gas storage business in the UK, and are licensed to install, own and operate gas infrastructure through their subsidiary, SSE Pipelines.
The Which? Customer Satisfaction Score
The customer satisfaction score is based on the responses consumers gave for both overall satisfaction and likelihood to recommend the supplier to a friend. Both questions are given equal weighting, and only those giving a valid response to both questions are included in the analysis. The responses are then analysed and scaled to give a rating between 0-100%. The survey was undertaken in 2015. Full details of the survey can be found on the Which website.
This content was last reviewed on 06/09/2017